Client Strategist Digital Advertising

Company Name:
TMP Worldwide
Position Type:
Full-time
Are you passionate about all aspects of digital advertising and providing clients with robust solutions and experiences that help them achieve their business objectives? Are you a driven and engaged professional who derives energy and creativity from working in a close-knit team environment?
As a Client Strategist you'll develop and sustain high-level, key client relationships to promote business growth, enterprise-level solutions and strategy. Establish and maintain senior relationships with strategic customers through interactive innovation and successful solutions. We're looking for someone who truly understands and has a passion for innovation and delivering solutions for your clients.
Responsibilities:
Influence a positive, solution based and results driven collaborative culture within their account team
Ability to oversee day-to-day responsibilities of accounts and manage all related communication to their account team
Lead and collaborate as a Senior member of an account team to identify client needs and address them with strategic recommendation of TMP digital products and services
Collaborate as part of an interdisciplinary team of agency professionals including production, creative, media, finance and billing
Develop and maintain strong active relationships with key client stakeholders at both senior and mid-management levels; act as the primary point of contact for assigned clients
Provided client account status updates to the Regional VP
Collaborate with Regional VP to build process improvements and ensure process consistency
Create and deliver formal and informal presentations to clients as well as internal team members
Drive established goals across relevant KPIs and balance business yield focus with client desired metrics for their own clients as well as their account team's clients
Identify opportunities and effectively coach for performance improvement and account development within their team
Interpreting and analyzing results data to improve client ROI
Limited travel to sales / client offices or events may be required.
Skills/Requirements:
BS/BA or equivalent experience required
7+ years combined experience in Advertising and/or Human Resources client service
3+ years digital or online advertising industry experience preferred
4+ years of people management experience required
Demonstrated passion for technology and its use in driving revenue, client satisfaction and efficiency
Flexibility to accommodate change and thrive amid ambiguity
Comfortable and effective in complex project environments, and working with both long-range and short-term business objectives and management of multiple stakeholders
Demonstrated positive and solution based attitude
Exceptional communication skills (both written and verbal) and openness to providing feedback
Demonstrated expertise in uncovering business needs and building relationships with senior level clients resulting in account growth
Success in presenting strategic solutions and POVs that demonstrate thought leadership, and engage across social media
Knowledge and understanding of social media platforms and their respective participants (Facebook, LinkedIn, YouTube, Twitter, etc.) and how they can be deployed in different scenarios
Strong understanding of interactive strategy, design, production and project management as well as tactics to leverage social media
Strong interpersonal, customer service, presentation, organizational, coaching and problem-solving skills
Strong self-discipline and time management skills
Proven ability to understand customer needs and translate needs into solutions
Ability to balance revenue, client satisfaction and operational responsibilities while meeting deadlines
Strong quantitative and analytical skills
Strong knowledge of Excel, PowerPoint and other MS Office tools
About TMP Worldwide
TMP Worldwide ( ) is a global, tech-enabled talent acquisition company that leverages software, advertising and creativity to develop and deploy our clients' employer brands across digital, social and mobile platforms connecting candidates with employers.
This strategic mix of talent and technology allows us to serve a global client base that spans virtually all sectors of private, public, and government employers, and positions us as the organization to define the standard of measurable and cost-effective solutions to the human capital management community.
TMP Worldwide is committed to providing a safe workplace for all employees. It is the policy of TMP Worldwide to conduct a background check for all candidates who accept an offer of employment with us.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law


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