Cyber Analysis Associate
This is an associate level role within a quality assurance team in IAM.
The candidate will be part of a team responsible for partnering with others outside of IAM to perform quality assurance of data files transmitted to All Access from end-user applications, validating evidence to demonstrate completeness and accuracy of file content, autonomously working through complex scenarios, and applying grounded judgement about how to disposition validation results and following through with any remediation actions.
In addition to the daily work, this candidate will provide consultation to fellow team members and our partner teams, and constantly strive to identify and drive improvements to the process.
General Responsibilities
- Autonomously perform validation of data quality for feed files sent from end-user applications to All Access.
- Gather and validate evidence, to demonstrate completeness and accuracy
- Identify quality issues, apply grounded judgement to discern whether it is a valid data quality issue, perform analysis to determine root cause, and outline any remediation steps
- Manage multiple concurrent quality assurance efforts of varying complexity, without missing timelines or sacrificing quality
- Work well with team leadership and teammates, and with application teams outside of IAM and across job levels, and drive conversations to ensure alignment in understanding and next steps
- Track work to ensure accurate reporting to IAM leadership
- Identify opportunities that may improve the process or materially change the way work is done and reduce manual effort, and drive opportunities in partnership with others
- Interface with Governance and Audit teams by presenting processes, evidence, and answering questions with the correct level of detail
- High School Diploma, GED or Equivalent Certification
- At least 2 years of process management experience
- At least 2 years of quality assurance experience
- At least 2 years experience with file transfer processes
- At least 2 years experience with Access Management frameworks and tools
- At least 2 years experience with Agile frameworks
Preferred Qualifications
Bachelor's degree or military experience
3
years experience of Process Management3
years experience of Quality Assurance and File Transfer Processes1
years experience with Jira, Confluence or GSuiteBPM (Yellow Belt) or Lean certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
No agencies please.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City s Fair Chance Act; Philadelphia s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.
com.
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.
com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Estimated Salary: $20 to $28 per hour based on qualifications.
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