Product Analyst with strong Salesforce
Role:
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Product Analyst with strong Salesforce experienceLocation:
:
McLean VA (Day-1 Onsite 3 days Onsite & 2 Days remote)Position:
:
Contract /FulltimeJD,-Need Salesforce BA profile Product Analyst :
Salesforce is the centralized customer management platform for managing interactions, generating impactful insights to improve decision-making, and providing capabilities that deliver a flawless experience.
Assist the Product Owner to write user stories and edit acceptance criteria, making sure each story aligns to the feature objectiveProactively bring ideas to the table to increase value to our customers, recognizing roadblocks early, and presenting ideas and options to key partnersTroubleshoot product questions and technical challenges!Facilitate meetings to bring tech and non-tech partners together to innovate and problem solveCreate test scripts and test product features.
Demo solution options, existing functionality, and new functionality in various business settingsUnderstand and proactively utilize Modern Delivery practices.
Actively participate in all agile ceremoniesUse applications including Jira, Teams, Salesforce configuration workbook, Confluence, Excel, Word, PowerPoint, VisioUnderstand and quickly learn Freddie Mac's Salesforce technology and value.
Understand and quickly learn business use cases and needs.
Qualifications:
Bachelor's Degree or equivalent work experienceSalesforce knowledge required.
In depth understanding of Freddie Mac system functionality highly desirableAgile product delivery experience, including requirements capturing, writing user stories, and using Jira technology (preferred)Contact Center operations support and optimization experience (preferred)Keys to Success in this RoleOutstanding interpersonal, technical, and organizational skillsAbility to work independently in a fast-paced environment and flexibility to manage multiple requests and tasks against tight timelines.
Recommended Skills Agile Methodology Confluence Coordinating Curiosity Decision Making Innovation Estimated Salary: $20 to $28 per hour based on qualifications.
:
Product Analyst with strong Salesforce experienceLocation:
:
McLean VA (Day-1 Onsite 3 days Onsite & 2 Days remote)Position:
:
Contract /FulltimeJD,-Need Salesforce BA profile Product Analyst :
Salesforce is the centralized customer management platform for managing interactions, generating impactful insights to improve decision-making, and providing capabilities that deliver a flawless experience.
Assist the Product Owner to write user stories and edit acceptance criteria, making sure each story aligns to the feature objectiveProactively bring ideas to the table to increase value to our customers, recognizing roadblocks early, and presenting ideas and options to key partnersTroubleshoot product questions and technical challenges!Facilitate meetings to bring tech and non-tech partners together to innovate and problem solveCreate test scripts and test product features.
Demo solution options, existing functionality, and new functionality in various business settingsUnderstand and proactively utilize Modern Delivery practices.
Actively participate in all agile ceremoniesUse applications including Jira, Teams, Salesforce configuration workbook, Confluence, Excel, Word, PowerPoint, VisioUnderstand and quickly learn Freddie Mac's Salesforce technology and value.
Understand and quickly learn business use cases and needs.
Qualifications:
Bachelor's Degree or equivalent work experienceSalesforce knowledge required.
In depth understanding of Freddie Mac system functionality highly desirableAgile product delivery experience, including requirements capturing, writing user stories, and using Jira technology (preferred)Contact Center operations support and optimization experience (preferred)Keys to Success in this RoleOutstanding interpersonal, technical, and organizational skillsAbility to work independently in a fast-paced environment and flexibility to manage multiple requests and tasks against tight timelines.
Recommended Skills Agile Methodology Confluence Coordinating Curiosity Decision Making Innovation Estimated Salary: $20 to $28 per hour based on qualifications.
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